Terms and Conditions
We will always do our best to fulfil your needs and meet your goals, but sometimes it is best to have a few simple
things written down so that we both know what is what, who should do what and what happens if stuff goes wrong.
In this document you won't find complicated legal terms or large passages of unreadable text. We do want what's
best for the safety of both parties, now and in the future.
The following terms and conditions apply to all website development / design and software system services provided
by Reindeerco to the Client.
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a
Client accepts a quote or after the first deposit payment then the Client will be deemed to have satisfied themselves
as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or access and use of our services implies that you
have read and accepted our terms and conditions.
in short parties:
Us: Justwebsite / Reindeerco, as 'the company' or 'We' or 'us' is a limited company incorporated in England having
its registered office at:
Broad oak, Canterbury
You: as the 'client' or 'customer' or 'you' or 'the Restaurant'
You are buying The Product for using just one restaurant / Project as outlined in our website
One time licensed or access and use services and facilities to our online Restaurant & takeaway food delivery
system for one restaurant which is bounded in justwebsite.co.uk/roos/v3 as 'Project' or 'the website' for ordering by
PayPal or in cash or website design services / packages tailored to meet cutomers' needs.
Note: Specific description of services / products purchased / ordered by the buyer will be also implied in details on
the customer invoice.
Payment and Charges:
We are sure you understand how important it is as a business that you pay the invoices that we send you promptly.
Our fees are 30% of the total cost at the start of the project, followed by 35% half way through the project and the
final 35% when the website goes live.
If you choose one of our pay monthly website packages then you pay the setup and registration fee initially (non-
refundable) and then you will pay in advance your monthly fee.
Individual works that are carried out by the hour will be charged at £20 per hour and include work such as existing
website revisions and changes.
You agree to review our work, and accept the product before paying the price. With paying the total amount of the
price the product as mentioned on the invoice, will be licensed or admitted to you for using our services
automatically. With paying partly* amount of the price you are agreeing to comply with and be bound by the
following terms and conditions of use govern Reindeerco's relationship with you in relation to the website
Note*: Licensed Products / Services, delivered by Reindeerco Ltd, remain our property until full payment of the
Termination of services by the Client must be requested in a written notice and will be effective on receipt of such
notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in
writing. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in
full within thirty (30) days. Note: Installation , setup and registration charges are not refundable under any
Note: Minimum duration of all service charge contracts (excluded license clients) is 24 months, all renewals,
including auto-renewals and upgrades, are for a minimum term of 12 months from renewal date and/or upgrade date.
We can change our websites and our terms and conditions
We reserve the right, at any time and from time to time, for any reason in our sole discretion, to add to, delete or
modify these Terms at any time without prior notice. It means you are agreeing to be bound by the changes for this
reason, we encourage you to review these terms and conditions whenever you visit our website so you are aware of
the current rights and obligations that apply to you.
If we make significant changes to our statement, we may also notify you by other means, such as sending an e-
mail or posting a notice on our website and/or social media pages.
Domain names & Hosting
Justwebsite / Reindeerco may purchase domain names on behalf of the Client. Payment and renewal of those
domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by
non or late payment is not the responsibility of Reindeerco. The Client should keep a record of the due dates for
payment to ensure that payment is received in good time.
XHTML, CSS, HTML, PHP, Java Script and other codes
The project includes XHTML or HTML markup and CSS we will develop these using valid XHTML 1.0 Strict markup
and CSS2.1 + 3 for styling. We will test all our markup and CSS in current versions of major browsers. We will also
test to ensure that pages will display visually in IE 7.0+, albeit not necessarily an identical way, in Microsoft Internet
Explorer 6 for Windows as this browser is now past it is sell-by date. We will not test these templates in old or
abandoned browsers, for example Microsoft Internet Explorer 5 or 5.5 for Windows or Mac, previous versions of
Apple's Safari, Mozilla Firefox or Opera unless otherwise specified. If you need to show the same or similar visual
design to visitors using these older browsers, we will charge you at the daily rate set out in our original estimate for
any necessary additional code and its testing.
We are not a web site hosting company and so we do not offer or include technical support for web site hosting,
email or other services relating to web site hosting. If you do require help with anything beyond the design and
development of your site, we'll be happy to help and will charge you £20 per hour.
Hardware Devices and Sim Card
All devices such as printers are brand new in good working condition with no warranty.
Printerís SIM CARD usually will be provided by customers otherwise will be bound by these Terms and
"Initial Period with limited credit plan " - The Services provided under this agreement shall remain in force for a
period depending on the Customer's Plan with initial limited credit. Note: charges will apply for any further
additional usage allowance.
The Customer shall pay each invoice submitted to it, in full and in cleared funds, within 10 days of the date of the
invoice, unless otherwise agreed in writing.
Without prejudice to any other right or remedy that it may have, if the Customer fails to pay on the due date, we
(a) charge interest on such sum from the due date for payment at the annual rate of 24%.
(b) Suspend all Services (Printer use and Data usage) until payment has been made in full. Note: re-setup charge
will be applied.
We may terminate this agreement without liability to the Customer immediately on giving notice to the Customer if
the Customer fails to pay any amount due under the agreement on the due date for payment and remains in default
not less than 14 days after being notified in writing to make such payment.
Restaurant Online Ordering Service Clients
we reserve the right to suspend or terminate your access to and use of , or parts of the Restaurant Online Ordering
Service, without notice and liability to you, if we believe, in our sole discretion, that it is in violation of any applicable
law or it is harmful to our interests or the interest or you do not accept these Terms and Conditions.
Trade Marks & Copyright
All content included on this interactive service, such as system's text messages, graphics, button icons and
software, is the property of Reindeerco Ltd and is protected by UK and European copyright laws which is also under
international copyright protection. We license you or giving permission to access and use our services for using on
only this project for the specific client location.
Any other use, including the reproduction, modification, distribution, transmission, republication, display or
performance, of the content on this interactive service is strictly prohibited.
This website contains material which is the property of Reindeerco Limited and is granted to licensed buyers. This
material includes, but is not limited to, the design, layout, look, appearance, graphics, CSS, HTML, php,
with the copyright notice, which forms part of these terms and conditions.
In using the system, you may not:
use any unauthorized means to modify or reroute, or attempt to modify or reroute, the service;
modify, copy, distribute, reproduce, publish, license, create derivative works from, transfer, or sell any information,
software of products or services obtained from the Services
resell or redistribute the service, or any part of the service
We also reserve the right to display and link to your completed project as part of our portfolio and to write about the
project on web sites, in magazine articles
The Websites, Online Ordering, FTP accounts
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance,
completeness or suitability of the information and materials found or offered on this website for any particular
purpose. You acknowledge that such information and materials may contain inaccuracies or errors which is
included software and hardware devices and we expressly exclude liability for any such inaccuracies or errors to the
fullest extent permitted by law.
You warrant to us that you will only use your assigned Web Server and services or FTP accounts for lawful
purposes. In particular, you further warrant and undertake to us that: you will not, nor will you authorise or permit
any other party to, use the Server in violation of any law or regulation;
you will not knowingly or recklessly post, link to or transmit: any material that is unlawful, threatening, abusive,
harmful, malicious, slanderous, improper, pornographic, profane or otherwise objectionable in any way; or
- you will not post, link to or transmit any material that shall constitute or encourage a criminal
offence, give rise to civil liability or that violates or infringes any trade mark, copyright, other
intellectual property rights or similar rights of any person, firm or company under the laws of any
- you will conform to the standards made available by us from time to time and will not yourself,
and will ensure that none of your end users, make excessive or wasteful use of the Server to our
detriment or that of our other customers.
-Any material containing a virus or other hostile computer program. Note: you or your third parties
are not allowed to perform any penetration testing on Our site, Client or Customer websites or on
other websites which ROOS system has been installed.
-All transactions within an Online Ordering will be contracts for the sale of goods between you as
the merchant and your end-user customer and you agree that we may include an exclusion of our
liability in respect of such purchases and transactions in such form as we deem appropriate;
-You will keep secure any identification, password and other confidential information relating to your
account and you will notify us immediately of any known or suspected unauthorised use of your
account, or any known or suspected breach of security, including loss, theft or unauthorised
disclosure of your password information
-Our FTP accounts are not intended to be a public download service. Advertising of usernames and
passwords to FTP accounts by any means is a breach of our acceptable use policy.
-We reserve the right to traffic shape any FTP account to maintain a quality of service to all users.
This means traffic upstream or downstream may be rate limited ensure a fair allocation of
bandwidth across all accounts.
-We reserve the right to terminate any account that breaches our acceptable use policy and terms
Limitation of Liability
No parties shall be liable to the other for or in respect of any consequential loss or damage or incidental or punitive
damages. consequential loss or damage shall include loss of profit use or goodwill (or similar financial loss) any
payment made or due to a third part and any loss or damage caused by delay in delivery or installation of product or
services to be provided under this Agreement.This limitation also applies to anything related to:
Viruses or other disabling features that affect your access to or use of the service
Incompatibility between the service and other services, software and hardware
Delays or failures you may have in initiating, conducting or completing any transmissions or transactions in
connection with the service in an accurate or timely manner, and
The Client acknowledges that we cannot guarantee that the functions contained in any web page templates or in a
completed web site will always be error-free and so we cannot be liable to you or any third party for damages,
including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation
of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of
We cannot be held responsible for delays in the banking networks such as PayPal, receiving / sending order
emails, failures on part of the processor or actions of other parties involved in the processing of the orders and
transactions that may result in processing delays or any reason which causes delayed /missing orders.
Using of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It
shall be your own responsibility to ensure that any products, services or information available through this website
meet your specific requirements.
To the fullest extent permitted by law, we excludes all liability arising out of its supply of the Products and in
particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with
delay beyond the estimated time or date of delivery; any circumstances over which we had no control of the
consequences and which we could not avoid by the exercise of reasonable care, or any indirect or unforeseeable
loss suffered or incurred by the Customer or others.
It is including (but not limited to) negligence, shall We be liable for any direct, indirect, incidental, special,
consequential, or punitive damages, losses, costs or expenses nor for any loss of profit that results from the use of,
or inability to use this Site or any material on any site linked to this Site (including but not limited to any viruses or
any other errors or defects or failures in computer transmissions or network communications) even if We have been
advised of the possibility of such damage. In addition, no liability can be accepted by us in respect of any changes
made to the content of this Site by unauthorized third parties. All express or implied warranties or representations
are excluded to the fullest extent permissible by law.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are
acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your
convenience to provide further information. They do not signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England,
Northern Ireland, Scotland and Wales.